Graphel Carbon Products is a leading provider of carbon and graphite products that cater to a variety of industries, including aerospace, defense, medical, automotive, and more. However, Graphel Carbon Products also offers a wide range of engineering services that can help customers solve complex challenges and improve their manufacturing processes.
One of the key engineering services offered by Graphel Carbon Products is design and engineering support. Their experienced engineers can work closely with customers to develop customized solutions that meet their specific requirements. From initial concept design to final product delivery, Graphel Carbon Products’ engineering team can support the entire product development process.
“When a customer contacts us, we listen and gather information to understand what the customer wants fully,” says Bill Heyser, a 30-year employee, and Engineering & I.T. Manager. “After we assess the problem, we usually ask questions and request additional information to help service the customer. This would include prints or CAD files and requires more detailed information about the application. Once the team has everything to work on a solution, we will proceed with a team Engineering review. If it is a new design, we will create some concepts or put together some mockups to help the customer understand the solution we are putting together. Once approved, the Engineers can begin the quoting process. “
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